QUESTION 1
My employer monitors my e-mail and internet usage at work and tracks my location through the GPS feature of my cell phone. I receive work-related text messages or voice mails almost every day of the week and often after normal scheduled work hours. These messages are often seeking information or making comments that could easily have waited until the next business day. I am frustrated that I always seem connected to work with little private time to pursue my own interests. What advice could you give me on how to manage the job stress of working in a technologically connected work environment? Is there any way I can capture some private time without making it appear to my employer that Im not motivated to constantly improve my job performance? Also, under what conditions does my employer have to pay me overtime for such work?
Nature of its service.
Relationship between its budget and collective bargaining processes.
Bargaining structure and decision-making processes.
Negotiable issues and bargaining tactics.
The right to strike.
QUESTION 2
Think of a public organization with which you are familiar. Explain how it differs from a private company in terms of the following:
QUESTION 3
Explain the contract bar doctrine. How would it influence the negotiation of the first labor agreement?
QUESTION 4
Are current legal remedies for bad faith bargaining adequate to promote compliance with the LMRAs goal of good faith bargaining? Why or why not? What recommendations would you suggest for improving compliance with the goal of promoting good faith bargaining?
QUESTION 5
Which type of pension plan would you prefer to be covered under (i.e., defined benefit, defined contribution, or cash balance) and why, if you were an employee? An employer?
QUESTION 6
How did World War II and the National War Labor Board greatly expand the use of arbitration?
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QUESTION 7
A major distinction between line and staff units concerns:
The amount of resources each is allowed to utilize
Linkage of their jobs to the goals of the firm
The amount of education or training they possess
Their use of computer information systems
Their linkage to the outside world
QUESTION 8
Control involves all but ____.
Measuring results
Measuring results
Taking corrective action
Comparing results with goals
Selecting manpower
QUESTION 9
Grouping individuals and resources in the organization around products, services, clients, territories, or legal entities is an example of ___________ specialization.
Divisional
Functional
Matrix
Mixed form
Outsourced
QUESTION 10
Grouping resources into departments by skill, knowledge, and action is the______ pattern.
Functional
Divisional
Vertical
Means end chains
Matrix
QUESTION 11
A matrix structure ______.
Reinforces unity of command
Is inexpensive
Is easy to explain to employees
Gives some employees two bosses
Yields a minimum of organizational politics
QUESTION 12
Compared to the machine bureaucracy (mechanistic type), the professional bureaucracy (organic type) _________________________ .
Is more efficient for routine operations
Has more vertical specialization and control
Is larger
Has more horizontal specialization and coordination mechanism
Is smaller
QUESTION 13
Environmental complexity ____.
Refers to the set of alliances formed by senior management
Refers to the overall level of problems and opportunities stemming from munificence, interdependence, and volatility
Is restricted to the general environment of organizations
Is restricted to other organizations with which an organization must interact in order to obtain inputs and dispose of outputs
QUESTION 14
____is grouping individuals by skill, knowledge, and action yields.
Divisional departmentation
Functional departmentation
Hybrid structuration
Matrix departmentation
QUESTION 15
The division of labor through the formation of work units or groups within an organization is called _____.
Control
Horizontal specialization
Vertical specialization
Coordination
QUESTION 16
____is the set of mechanisms used in an organization to link the actions of its subunits into a consistent pattern.
Departmentation
Coordination
Control
Formal authority
QUESTION 17
The design of the organization needs to be adjusted to all but ______.
The environment of the firm
The strategy of the firm
The size of the firm
The operations and information technology of the firm
The personnel to be hired by the firm
QUESTION 18
Regarding the organizational design for a small firm compared to a large firm:
They are almost the same
They are fundamentally different
A large firm is just a larger version of a small one
The small firm has more opportunity to use information technology
QUESTION 19
Adhocracies tend to favor ______.
Vertical specialization and control
Horizontal specialization and coordination
Extensive centralization
A rigid strategy
QUESTION 20
Which of the following is an accurate statement about an adhocracy?
The design facilitates information exchange and learning
There are many rules and policies
Use of IT is always minimal
IT handles routine problems efficiently
IT is quite common in older industries
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